Guides

Short, practical guides for getting the most out of makchat.

Write delivery policies AI can quote

State the fee, area and timeframe in one sentence each. Vague policies lead to vague answers, so the AI will hand off instead.

Give every variant a SKU, price and stock count. Mark items hidden rather than deleting them if you may sell them again.

List the ways customers spell your products. "Panjabi", "punjabi" and "panjabi set" can all point to the same category.

Start in suggestion mode. Move a queue to approved replies only after reviewing its drafts for a week.